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Amazon Delivery Accident Lawyer in Florida
Hurt in a Crash Involving an Amazon Delivery Truck or Driver? Learn Your Rights Today
Amazon delivery trucks are everywhere in Florida — from major highways to quiet residential streets. With the rise of Amazon’s same-day and next-day delivery programs, the volume of delivery vehicles has surged, increasing the risk of accidents. Whether you were hit by an Amazon-branded van, an Amazon Flex driver, or were working as a delivery driver yourself and got hurt, you may be entitled to compensation.
At the Law Offices of Jason Turchin, we can represent clients throughout Florida who were injured in accidents involving Amazon delivery vehicles. Whether you’re a pedestrian, another driver, a bicyclist, or even an Amazon driver yourself, our firm may be able to help you file an injury claim and fight for the compensation you deserve.
Call 800-337-7755 or start a live chat now. We offer free consultations, and you won’t pay any fees or costs unless we win or settle your case.
Common Amazon Delivery Accident Scenarios in Florida
We can handle or review cases involving:
- A car being rear-ended by an Amazon delivery van while stopped at a light
- An Amazon Flex driver speeding through a neighborhood and hitting a cyclist
- A pedestrian struck by an Amazon driver backing out of a driveway without checking
- A multi-car pileup on I-95 involving an Amazon-branded Sprinter van
- An Amazon Flex driver injured by another negligent driver while making deliveries
If you were injured in any type of collision involving an Amazon delivery vehicle — whether directly or indirectly — you may have a claim.
What to Do After an Amazon Delivery Vehicle Accident
If you were hurt in a crash involving an Amazon delivery driver:
- Call 911 and get medical attention
Safety comes first. Document your injuries as soon as possible. - Get the driver’s information
This should include the vehicle plate, Amazon ID (if available), and insurance details. - Take photos and gather evidence
Photograph the scene, vehicle damage, driver uniforms, and injuries. - Request a copy of the police report
This can be key in proving fault and identifying insurance coverage. - Call an experienced attorney
Amazon-related claims can be complex. A lawyer can help deal with insurers and determine liability.

Who Is Responsible in an Amazon Delivery Accident?
Amazon uses a mix of third-party contractors, delivery service partners (DSPs), and independent Flex drivers to handle deliveries. Depending on the situation, the responsible party may be:
- The Amazon delivery driver personally
- A Delivery Service Partner (DSP) who employs the driver
- Amazon itself, depending on the level of control and branding
- Another negligent driver (if someone else caused the crash)
Florida law may allow injury victims to pursue claims against all parties whose negligence contributed to the accident.
Does Amazon Pay If You Get Injured?
Amazon may provide insurance coverage depending on the role of the driver:
- Amazon Flex drivers may be covered under Amazon’s commercial auto policy while actively delivering, which includes liability and uninsured/underinsured motorist (UM/UIM) coverage.
- For DSP drivers, Amazon requires delivery partners to carry commercial auto insurance, which may apply to your claim.
- Amazon may also step in if the driver was fulfilling Amazon’s delivery obligations and liability cannot be avoided.
Our legal team can help investigate the chain of insurance coverage and pursue a claim with the appropriate party — including Amazon if their policies are triggered.
Amazon Accident Claims Phone Number – Where Do You File a Claim?
Unfortunately, Amazon does not publish a public accident claims hotline for third parties. If you were injured by an Amazon vehicle, your best option is to:
- Contact the delivery company listed on the vehicle (if available)
- Call the police to document the crash
- Speak with a personal injury lawyer who can identify Amazon’s insurer and file the claim properly
If Amazon is involved, the claim may be processed through its third-party administrator, or through Amazon’s own claims portal in specific cases involving product liability or Flex driver insurance.
We can help file the claim for you — call 800-337-7755 today.
Can You File an Injury Claim If You Were Driving for Amazon?
If you were delivering for Amazon Flex or a DSP and were injured in an accident that wasn’t your fault, you may be entitled to:
- Uninsured/Underinsured motorist benefits
- Lost wages and medical bills through Amazon’s coverage or your own policy
- A personal injury claim against the at-fault driver
- In some cases, a workers’ compensation claim, if you were employed by a DSP
We can help you file a UM/UIM claim or a third-party injury lawsuit even if you were driving for Amazon at the time.
Filing an Injury Claim as an Amazon Flex Driver in Florida
Amazon Flex gives drivers the freedom to deliver on their own schedule — but that freedom also comes with risks. If you’re an Amazon Flex driver in Florida and were injured in a crash or on the job, you may be eligible to file an injury claim. Whether another driver caused the crash, a dog attacked you during a delivery, or you slipped and fell while dropping off a package, there may be multiple sources of compensation.
At the Law Offices of Jason Turchin, we help Amazon Flex drivers across Florida, including in Miami, Orlando, Tampa, Fort Lauderdale, and Jacksonville, navigate injury claims and deal with Amazon’s commercial insurance carrier.
Call 800-337-7755 for a free consultation. You won’t pay any fees or costs unless we recover money for you.
Does Amazon Provide Insurance for Flex Drivers?
Yes. If you’re an Amazon Flex driver and maintain your own personal auto insurance, Amazon generally provides commercial auto insurance coverage at no cost while you’re actively making deliveries. This coverage includes:
- Up to $1 million in liability coverage
- Uninsured/Underinsured Motorist (UM/UIM) coverage
- Contingent collision and comprehensive coverage (covers your vehicle if your personal policy doesn’t)
Note: This coverage applies only while you are actively driving or delivering. If you are off the clock, your personal insurance would apply. Also, this is just a sample. Actual coverage may vary.
In New York, additional coverage may be required to comply with state law.
What to Do If You’re Injured While Driving for Amazon Flex
If you’re hurt in an accident while delivering for Amazon in Florida, here’s what you should do:
- Call 911
Report the accident and get medical care immediately if needed. - Use the Amazon Flex App
Tap the Emergency Help button to reach Amazon’s Emergency Helpline, or report the incident through Support. - Document Everything
Take photos of the accident scene, any damage, injuries, or hazards. - Report the Incident to Amazon
You can speak or chat with Amazon Support through the app and notify them of the accident. - Call a Lawyer
Amazon’s insurance company may not offer full coverage — especially for pain, suffering, or long-term injuries. We can file a UM claim or third-party lawsuit on your behalf.
What If Someone Else Was at Fault?
If you were hit by another driver while delivering, or hurt due to someone else’s negligence (such as unsafe property conditions), you may have a personal injury claim against:
- The at-fault driver or their insurance
- The property owner (e.g., if you slipped at a customer’s home)
- A dog owner (for bites or attacks)
We can help coordinate your claim through Amazon’s commercial policy and file any third-party claims needed to maximize your compensation.
What If You Were Hit By a Driver With No Insurance?
Amazon’s commercial policy includes uninsured/underinsured motorist (UM/UIM) coverage. That means if the at-fault driver had no insurance, or didn’t have enough to cover your damages, Amazon’s policy may kick in and cover:
- Medical bills
- Lost income
- Pain and suffering
- Vehicle repair costs
We can help you file a UM claim through Amazon’s insurance carrier and fight to recover the full amount you’re entitled to under Florida law.
Filing a Claim With Amazon Flex – Step by Step
If you’re an Amazon Flex driver involved in an accident, here’s how to report and initiate a claim:
- Report the incident in the Amazon Flex app
- Tap the menu and go to Emergency Help or Support
- Choose to call or chat with Amazon’s Support team
- Document the delivery route and details
- Record the time of the delivery block, location of the incident, and customer details if relevant
- Take photos and gather witness info
- These help support your insurance claim
- Call a lawyer to help with the insurance claim
- Amazon’s insurance carrier may try to settle your claim quickly or for less than it’s worth — we can help protect your rights.
Other Protections for Amazon Flex Drivers
Amazon offers safety tools and resources to Flex drivers, including:
- Emergency Help button in the app for instant access to 911 and Amazon’s Emergency Helpline
- Pet hazard alerts (paw print icon in delivery notes)
- Dark mode and offline maps for safer nighttime navigation
- Safety content and advice in the Flex Learning Portal
- Access to discounts on gas, tires, car maintenance, and safety equipment through the Flex Rewards program
While these features help prevent accidents, they do not replace legal advice or help you pursue compensation if you’re injured.
How Much Compensation Can You Get If You’re Hurt Driving for Amazon?
Your injury compensation may include:
- Emergency room visits and ongoing medical care
- Lost wages and future loss of earnings
- Pain and suffering
- Emotional trauma or PTSD
- Property damage or vehicle repairs
Even if Amazon provides insurance, their carrier may not offer full compensation. We can help you understand the true value of your claim and fight for maximum recovery.
Talk to an Amazon Flex Accident Lawyer in Florida Today
If you were injured while driving for Amazon Flex — whether in a car accident, slip and fall, or any other incident during a delivery — you may have multiple claims to pursue. We represent Amazon Flex drivers and third parties injured in Amazon delivery crashes throughout Florida.
Call the Law Offices of Jason Turchin at 800-337-7755 or use our live chat for a free consultation. There are no fees or costs unless we win or settle your case.
How to File an Injury Claim with Amazon
There is no direct public portal to file injury claims for all accidents. However, the claim process may vary based on your role:
- If you’re a Flex driver – claims may go through Amazon’s Flex insurance program
- If you were hit by an Amazon vehicle – we can help identify the DSP, insurance provider, and Amazon’s possible liability
- If another driver caused the crash, you may still file a claim against their insurance and possibly pursue UM coverage through Amazon
We handle all aspects of the claims process for you — including contact with Amazon’s insurance partners.
Compensation Available in Amazon Delivery Accident Claims
Injury victims may be entitled to recover damages for:
- Medical expenses (ER visits, surgery, therapy, etc.)
- Lost income and reduced earning capacity
- Pain and suffering
- Emotional distress
- Property damage
- Scarring or disfigurement
- Wrongful death (in fatal accident cases)
We fight to maximize every category of compensation available under Florida law.
Cities in Florida Where We Handle Amazon Delivery Accident Claims
We represent clients throughout Florida, including:
- Miami
- Orlando
- Tampa
- Fort Lauderdale
- West Palm Beach
- Jacksonville
- St. Petersburg
- Kissimmee
- Naples
- Boca Raton
Whether you were hurt in a busy city or a quiet residential area, we’re here to help.
Talk to a Florida Amazon Delivery Accident Lawyer Today
If you were hurt in an accident involving an Amazon delivery driver — whether as a pedestrian, passenger, driver, or Amazon employee — we may be able to help you pursue the compensation you deserve.
Call the Law Offices of Jason Turchin at 800-337-7755 or use our live chat now. You won’t pay any fees or costs unless we win or settle your case.