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Hurt on the Norwegian Viva? Legal Help for Injured Cruise Passengers
If you were injured aboard the Norwegian Viva, you may be entitled to pursue compensation under maritime law. Cruise ship injuries may happen due to preventable conditions such as wet floors, bunk bed falls, sliding glass doors that close on passengers because of faulty sensors, or negligent onboard medical care. At the Law Offices of Jason Turchin, we represent passengers hurt aboard Norwegian Cruise Line (NCL) ships and may be able to assist you in filing a claim.
Call 800-337-7755 or start a live chat for a free consultation. You won’t pay any fees or costs unless we recover compensation for you.
About the Norwegian Viva
The Norwegian Viva is one of NCL’s newest Prima Class ships, offering high-end amenities and elevated onboard experiences. It features a multi-level go-kart track, waterslides, a virtual gaming zone, an infinity pool, upscale dining, and live entertainment. While the ship is designed for luxury and fun, injuries can still occur when safety systems are not properly managed or hazards go unaddressed.
If Norwegian Cruise Line fails to exercise reasonable care, they may be held legally responsible for guest injuries.

Common Injury Claims on the Norwegian Viva
Guests may be injured in their cabins, walkways, pool decks, recreational zones, or during excursions. Some of the most common injury claims include:
Slip and Fall Accidents
Guests may slip near pools, on wet flooring in restrooms or dining areas, or in stairwells. NCL may be liable if a spill is not cleaned promptly or if warning signs are not posted.
Bunk Bed Injuries
Staterooms with fold-down or upper bunk beds can present a fall risk if they are not properly secured or lack guardrails. Children and adults may suffer broken bones, head trauma, or other injuries.
Sliding Glass Door Malfunctions
Balcony cabins may feature automatic sliding doors. If a door sensor fails and the door closes unexpectedly on a guest, injuries such as hand fractures or facial trauma may occur. These systems must be regularly inspected and maintained.
Pool and Water Slide Injuries
Slip-and-falls, impact injuries, and water slide malfunctions are possible in the ship’s Aqua Park and pool zones. NCL must ensure these areas are staffed and maintained to prevent injury.
Go-Kart Track and Activity Zone Injuries
The Viva Speedway go-kart track and virtual reality zones may result in injuries if equipment is defective or safety procedures are not followed. Norwegian may be responsible if supervision or maintenance is lacking.
Elevator and Stairwell Falls
Guests may trip or fall due to poor lighting, uneven steps, broken handrails, or malfunctioning elevators. These areas should be inspected and repaired routinely.
Cabin Hazards
Inside cabins, guests may be injured by broken furniture, exposed fixtures, or unsecured ladders on bunk beds. NCL must maintain staterooms in a reasonably safe condition.
Medical Negligence
If the onboard medical staff misdiagnose an injury, delay treatment, or fail to evacuate a seriously injured passenger, Norwegian Cruise Line may be liable under maritime law.
Security and Assaults
Guests may be injured in altercations or assaults due to inadequate security, poor lighting, or crew inaction. Cruise lines must implement safety protocols to protect passengers.
Shore Excursion Injuries
Excursions like snorkeling, ziplining, or sightseeing tours may lead to injury. If the excursion was arranged or endorsed by NCL and lacked appropriate safety oversight, the cruise line may share responsibility.
Example Injury Scenarios
A balcony sliding door closes on a guest’s shoulder due to a sensor failure. A child falls from a top bunk lacking a guardrail. A guest slips near the buffet on a recently mopped tile floor without warning signage. These types of preventable incidents may lead to valid injury claims.
Where to File a Norwegian Viva Injury Lawsuit
Norwegian Cruise Line’s ticket contract generally requires personal injury lawsuits to be filed in federal court in Miami, Florida, regardless of the departure port. This forum selection clause is enforceable under U.S. maritime law.
We regularly file cruise ship injury claims in the Southern District of Florida and may be able to represent you without requiring travel.
Legal Deadlines for Filing a Claim
Cruise injury claims must meet strict legal deadlines:
- Written notice must be submitted within 6 months of the injury
- A lawsuit must be filed within 1 year of the incident date
Missing these deadlines may result in your claim being barred. It’s important to contact an attorney as soon as possible.
What Compensation May Be Available?
If your injury was caused by Norwegian Cruise Line’s negligence, you may be able to seek compensation for:
- Medical expenses (onboard and follow-up care)
- Lost wages or future earning potential
- Pain and suffering
- Emotional distress
- Rehabilitation and therapy costs
- Permanent disability or disfigurement
- Wrongful death damages (if applicable)
We can evaluate your losses and determine what types of compensation may apply.
Frequently Asked Questions
Do I need to report my injury during the cruise?
It helps, but it’s not always required. A claim may still be valid if supported by photos, medical records, or witness statements.
Can I sue if a sliding door closed on me?
Yes. If the door malfunctioned or was not maintained and caused injury, NCL may be liable.
Do I need to live in Florida to file a claim?
No. We represent cruise passengers from around the world. Most cases can be managed remotely.
Can I sue for an excursion-related injury?
Yes. If NCL arranged or promoted the excursion and safety was inadequate, they may share liability.
How much does it cost to hire your firm?
There are no fees or costs unless we recover compensation for you. Consultations are always free.
Contact the Law Offices of Jason Turchin – Norwegian Viva Injury Lawyers
If you were injured aboard the Norwegian Viva, the Law Offices of Jason Turchin may be able to help. We handle cruise ship injury claims and may be able to help you recover compensation from Norwegian Cruise Line.
Call 800-337-7755 or start a live chat now. You won’t pay any fees or costs unless we win or settle your case.