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Hurt on the Norwegian Jade? Legal Help for Injured Cruise Passengers
If you were injured aboard the Norwegian Jade, you may be entitled to seek compensation under maritime law. Accidents on cruise ships can happen due to preventable hazards — including wet flooring, faulty bunk beds, automatic sliding glass doors that close on passengers due to sensor failures, and negligent medical care. At the Law Offices of Jason Turchin, we represent injured passengers against Norwegian Cruise Line (NCL) and may be able to help you file a legal claim.
Call 800-337-7755 or start a live chat for a free consultation. You won’t pay any fees or costs unless we recover compensation for you.
About the Norwegian Jade
The Norwegian Jade is part of NCL’s Jewel Class and sails to destinations in the Caribbean, Europe, and the Middle East. The ship features pools, hot tubs, sports facilities, a spa, fine dining, and entertainment options. While the Jade is designed for guest enjoyment and comfort, accidents may still occur when safety systems are not properly managed or ship conditions are not maintained.
NCL may be held liable for injuries that occur due to unsafe conditions, crew negligence, or a failure to take reasonable safety precautions.
Common Injury Claims on the Norwegian Jade
Passengers may be injured in a variety of settings, including cabins, restaurants, stairwells, pools, activity zones, and shore excursions. Common claims include:
Slip and Fall Accidents
Slippery flooring on pool decks, in dining areas, or in restrooms may cause guests to fall. If Norwegian failed to clean spills or post warning signs, they may be liable for resulting injuries such as broken bones or concussions.
Bunk Bed Injuries
Upper bunk beds or fold-down berths can pose serious risks if not properly secured or if guardrails are missing. Falls from bunks can cause head trauma, fractures, or other significant injuries — particularly for children.
Sliding Glass Door Malfunctions
Many balcony cabins feature automatic sliding glass doors. If the door sensors fail and the doors close on a guest unexpectedly, this may lead to hand, shoulder, or facial injuries. These systems should be maintained regularly to avoid injury.
Pool and Hot Tub Injuries
Slip-and-falls, equipment failures, or lack of supervision may result in injuries near pools and hot tubs. If NCL fails to maintain these areas or respond to known hazards, they may be held responsible.
Fitness and Sports Injuries
Passengers may be injured while using gym equipment or participating in sports activities on board. Injuries may result from lack of supervision, faulty equipment, or poor instruction.
Elevator and Stairwell Falls
Guests may trip or fall on stairs or in elevators due to dim lighting, broken railings, sudden elevator stops, or uneven steps. These common areas should be inspected and repaired regularly.
Cabin Hazards
Inside staterooms, passengers may be injured due to loose carpeting, broken furniture, exposed hardware, or unstable bunk ladders. NCL is generally required to maintain guest rooms in a reasonably safe condition.
Medical Negligence
Onboard medical staff may misdiagnose an illness, delay treatment, or fail to evacuate a critically ill or injured guest. Norwegian Cruise Line may be liable if negligent care worsens a passenger’s condition.
Assault or Inadequate Security
Cruise lines must provide reasonable security. Assaults or safety incidents can occur when lighting is poor, security is understaffed, or crew fails to intervene. NCL can be held accountable in such situations.
Shore Excursion Injuries
Passengers may be injured during excursions arranged or promoted by NCL — such as snorkeling, ATV tours, or sightseeing. If the cruise line failed to vet the vendor or ensure safety standards, they may share liability.
Example Injury Scenarios
A balcony door sensor malfunctions and closes on a guest’s arm. A child falls from a bunk bed without a guardrail. A guest slips on a wet stairwell without warning signs. These injuries may have been preventable and may support a legal claim against NCL.
Where to File a Norwegian Jade Injury Lawsuit
Norwegian Cruise Line typically requires that personal injury lawsuits be filed in federal court in Miami, Florida, no matter where your cruise departed. This forum selection clause is enforceable under U.S. maritime law.
We regularly handle cruise injury cases in the Southern District of Florida and may be able to represent you remotely.

Legal Deadlines for Filing a Claim
Cruise ship injury cases have strict deadlines:
- Written notice must be submitted within 6 months of the date of the injury
- Your lawsuit must be filed within 1 year
If these deadlines are missed, your case may be barred. We recommend contacting an attorney as soon as possible.
What Compensation May Be Available?
You may be entitled to compensation for:
- Medical treatment and future care
- Lost wages or reduced future earnings
- Pain and suffering
- Emotional trauma
- Rehabilitation and travel expenses
- Long-term disability or scarring
- Wrongful death damages (if applicable)
We can assess the details of your case and help you determine what compensation may be available.
Frequently Asked Questions
Do I need to report the injury on the ship?
Reporting is helpful, but not always required. You may still be able to file a claim using medical records, witness statements, or photos taken after the cruise.
Can I file a claim if a sliding door closed on me?
Yes. If the door closed due to a sensor failure or lack of maintenance and caused injury, NCL may be liable.
Do I need to live in Florida to file a claim?
No. We represent clients across the U.S. and internationally. Most of the process can be completed remotely.
Can I sue for an injury during an excursion?
Yes. If Norwegian Cruise Line arranged or promoted the excursion and failed to ensure proper safety, they may share responsibility for any injuries.
How much does it cost to hire your firm?
There are no fees or costs unless we recover compensation for you. Consultations are always free.
Contact the Law Offices of Jason Turchin – Norwegian Jade Injury Lawyers
If you were hurt aboard the Norwegian Jade, the Law Offices of Jason Turchin may be able to help you pursue compensation. We handle cruise ship injury claims under U.S. maritime law and are available to help you take legal action.
Call 800-337-7755 or start a live chat now. You won’t pay any fees or costs unless we win or settle your case.